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Rediscovering the value of the telephone

This pandemic has led to a huge increase in telephone fundraising, in this blog Daniel Fluskey explains why it is important you ensure you have the right procedures in place.

Reframing the ask

Research: Impact of coronavirus

Returning to Work from Furlough? Here’s What to Expect

As some employees who have been furloughed have started returning to work, CharityJob's Stephanie Dotto takes a look at what they should expect when returning to such a changing environment.

Sir Lenny Henry: 'A big shout out to everybody in the fundraising sector because you rock'

Speaking live from home to 1,500 fundraisers at this year’s Fundraising Convention Online, Sir Lenny Henry provided inspiration, motivation, and laughter in equal measures during his opening plenary.

Statement on national restrictions

Joint statement from Chartered Institute of Fundraising and Fundraising Regulator (withdrawn)

Statement on sexual harassment in fundraising

The Board of Trustees of the Chartered Institute of Fundraising met yesterday and discussed sexual harassment in the fundraising sector and the role the Institute can play in tackling it.

Statement on the impact of coronavirus on the Chartered Institute

Statement on Tier 4 restrictions in Scotland

Statement from Chartered Institute of Fundraising Scotland

Strengthening charities’ resilience with legacies

Following their new report looking at the role of legacies in building resilience within charities, Rob Cope from Remember A Charity looks in this blog at why legacies are more needed now than ever.

Telephone fundraising

Telephone fundraising can be carried out in-house, by charity fundraising staff or volunteers, or a charity can work with a telephone fundraising agency to make calls on its behalf.

Telephone interviews

Part of our range of guidance and support for fundraisers who are currently unemployed or in need of redundancy support.

Telling your fundraising story through your annual report

The Fundraising Regulator’s Philip Satherley looks at how charities should report fundraising in their annual report, following recent analysis showing many charities aren’t meeting requirements.

Thank you to all of our volunteers for making the Chartered Institute what we are

To mark Volunteers Week, our CEO gives a huge thank you from the staff at the Chartered Institute of Fundraising to each and every one of our volunteers!

'The climate and nature emergency is something of direct relevance to every charity'

Greenpeace's Director of Fundraising, Karen Rothwell, explains how this decade is our last chance to make the changes needed to avert a climate catastrophe.

The giving experience

Produced by the Beacon Collaborative in association with the Chartered Institute of Fundraising.

The Planning Dilemma: Why now is the time for intelligence gathering, not reforecasting

To coincide with our joint resource with THINK Consulting Solutions, in this blog Simon Dickson says that in this environment, decisions need to be based on knowledge and insight.

The power of mail

In partnership with Royal Mail MarketReach, this resource explores how charities can use mail to connect with audiences to increase donations, sign-up new donors and nurture supporter relationships.

Top tips for data protection compliance when working remotely

Suzanne Lewis from Arc Data writes a blog looking at the key things that employers and employees need to remember when working from home in terms of data protection compliance.

Treating donors fairly

This resource provides practical advice on the appropriate actions fundraisers can take to make sure they treat donors fairly and respond to their needs.