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By working for us you are supporting not just one charity but multiple charity causes, as we represent and train fundraisers, supporting causes throughout the UK and beyond.

Current vacancies

Corporate Partnerships Manager

Contract type Permanent
Responsible to

Head of Membership Engagement

Line manager for n/a
Salary

£38,000

Hours Full Time - 35 hours per week (open to flexible working)
Location This role is open to remote, hybrid, or office-based working, with occasional travel to in-person meetings/training/events at our office in Bermondsey, London or other UK locations.
Key benefits
  • Remote-first working
  • Leave - 25 days per year (rising to 30 with continuedservice).​
  • Company Pension
  • We also focus on staff wellbeing, training anddevelopment, and support you with your volunteering.
  • See our benefits list for additional detail

The Chartered Institute of Fundraising is the professional membership body for UK fundraising. We champion our members’ excellence in fundraising. We support fundraisers through professional development and education. We connect fundraisers across all sectors and skill-sets to share and learn with each other so that together we can best serve our causes and communities both now and in the future.

We are now looking for a Corporate Partnerships Manager to join the Chartered Institute. The post-holder will support the Head of Membership Engagement in the overall development and delivery of commercial revenue streams at the Chartered Institute of Fundraising. This will include all current sponsorship for conferences, including our flagship Fundraising Convention, corporate membership, and strategic partnerships.

Please download the below form for the full job description.

How to apply

Please apply using our application form and send this to hr@ciof.org.uk. This will be redacted for anonymity and the interview panel will not see any identifying information.

Your application will not be considered if you submit a CV and supporting statement.

All candidates are also invited to complete our EDI monitoring form. The form will be used for monitoring purposes only.

Any queries should be addressed to hr@ciof.org.uk

• Closing date for applications is 25 October 2024 although we reserve the right to close the position early

• Please note that the interviews will take place via Microsoft Teams/Zoom

Application Form
Word 63KB

Membership Services Officer

Contract type Permanent
Responsible to

Membership Services Manager

Line manager for n/a
Salary

£21,600 per annum

Hours Part-Time (28 hours per week. Requirement to work outside of regular office hours occasionally, as required, with time off in lieu. We are happy to talk flexible working)
Location Working from home (UK) with occasional attendance at events or meetings across the UK including attending meetings in London.
Key benefits
  • Annual leave starting at 25 days per year, plus 9 Bank Holidays. We also close between Christmas and New Year which is additional time off.
  • Up to 7.5% employer contributions to our stakeholder pension scheme (after probation ends)
  • Enhanced sick pay from day one
  • Great work/life balance through flexible and remote-first working
  • Support for your health and wellbeing with an Employee Assistance Programme
  • Two days of paid leave annually to volunteer for a registered charity

The Chartered Institute of Fundraising is the membership organisation for professional fundraisers in the UK.

Our values underpin all areas of our work and guide us in all we do:

  • Passionate: taking pride in what we do and driven by success.
  • Professional: championing and achieving high standards and governed by professional integrity.
  • Enabling: helping others and empowered to take ownership, find solutions, make decisions and collaborate.
  • Enterprising: open to new solutions and committed to delivering where we already excel.
  • Respectful: honest and fair, treating everyone with consideration and respect.

About the role 

As a member of the Membership Services Hub, you will be one of several single points of contact for members and customers contacting us, providing excellent customer service to all.

You will be part of a team responsible for training and event bookings; managing membership queries (including new members and renewals); signposting policy and compliance queries; and providing event and webinar support (including managing zoom accounts and bookings). You will also respond to our members’ and customers’ membership or booking queries.

As a Hub member, you’ll regularly receive updates on our priorities and key messages and will collaborate with the Membership & Operations Directorate to ensure consistency in scripts and Q&As for engaging with those contacting us.

The team also shares issues raised with the appropriate department so they can be quickly and effectively addressed. Training will be provided, and quality control standards will be agreed and regularly monitored and evaluated.

Please download the below form for the full job description.

How to apply

Please apply using our application form and send this to hr@ciof.org.uk. This will be redacted for anonymity and the interview panel will not see any identifying information.

Your application will not be considered if you submit a CV and supporting statement.

All candidates are also invited to complete our EDI monitoring form. The form will be used for monitoring purposes only.

Any queries should be addressed to hr@ciof.org.uk

Closing date for applications is 31 October 2024 although we reserve the right to close the position early.

Please note that the interviews will take place via Microsoft Teams/Zoom.

Application Form
Word 63KB

Our recruitment process

Can I submit a speculative application or CV?

We only take applications for specific vacancies via this website and so do not accept speculative applications. 

How do you select people?

If you meet the recruitment criteria, you’ll be invited to interview with managers in the area you’ve applied to. In some cases, we may arrange a telephone screening interview before inviting you in to meet us. Interviews may be via Zoom/Microsoft Teams or in person depending on the role and availability. The selection process will vary depending on the role. For some positions we may run assessment centres and carry out aptitude, skills-based and technical tests. 

How long does it take you to make an offer?

We try to respond to all candidates as soon as possible – usually within a week of interview. Delays are sometimes unavoidable (such as when interviews are spread over a long period of time). We will indicate timescales at your interview .

I have a disability that could affect my interview. What should I do?

We make all reasonable adjustments so that your disability puts you at no disadvantage through the selection process. If you’re invited to interview, contact the recruiting manager and let us know what reasonable adjustments you require.

Do you offer internships?

No, not currently.

Equality, diversity and inclusion

The Chartered Institute is proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be our ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as disabled people and individuals from Black, Asian and Minority Ethnic communities.

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