Training, Qualifications, Events & Resources

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Below you can find a list of our upcoming training courses, qualifications and events. You can also view any resources (including blogs, guidance and articles). You can use the filter on the left to search for a specific type or interest for example. 

Our response to the Fundraising Regulator’s Complaints Report (2022/2023)

Charlotte Sherman, Policy Manager shares the top five takeaways from the Fundraising Regulator’s latest Complaints Report and the steps we are taking to drive excellence in fundraising.

On-demand Webinar: Can Emerging Technologies help us raise more with less resources?

To support the Great Gift Aid Hunt, we hosted a webinar with SwiftAid on how fundraisers can leverage new technologies to enhance efficiency and maximise income.

The essentials of working with a creative team, from a design insider

How legacy fundraising inspires creative communications

One message rings clear in current legacy fundraising: while donors' core motivations remain constant, how we connect with different generations of supporters must adapt.

How Dogs Trust embraced creativity to create the Dogs Trust Village

Pawsome creativity creates an amazing supporter experience

Lifelong learning: the key to thriving in your fundraising career

The fundraising landscape is continuously evolving, with new tools, technologies, and strategies emerging. One of the most effective ways of dealing with change is to embrace lifelong learning.

Everything fundraisers need to know about the new subscriptions law

An update for members on the Digital Market, Competition and Consumers Act and our draft consultation response to the Department of Business and Trade’s consultation on how to implement this new law. ...

Benchmarking fundraising performance: Why it matters and how to do it well

Benchmarking is an essential practice for any ambitious fundraising team (which is all of us, right?!). Find out what you need to know to make it worth your while.

Building sustainable foundations for customer experience strategy

Good Supporter Experience is a cornerstone for fostering trust, driving engagement, and creating long-lasting connections. Find out how to transform your supporter experience.

Data for decision making

Data is a valuable and powerful fundraising resource, if you work with it strategically.

Getting started with strategic planning

Whether you're starting from scratch or updating existing plans, understanding the process of planning is important. Here's how to get started.

Helping you thrive: the careers collection

Being a fundraiser can be the most rewarding of careers, full of contribution and achievement and the Chartered Institute supports fundraisers at all stages, from entry level to director roles. All fu...

How to link strategic planning with your organisation's goals

Making sure your fundraising aligns to your organisation's goals is incredibly important.

Identifying income streams for strategic growth

Having a varied collection of fundraising income streams is vitally important, especially in the changing economic climate.

Taking your new fundraising stream to a wider audience

From testing to a core part of your fundraising: how to take your new income stream to a wider audience.

The Fundraising Leaders' Collection

As a fundraising leader you are supporting your teams and charity in numerous ways and need to understand many different aspects of fundraising, management and leadership. This collection of resources...

Working with your delivery teams to report on impact

Impact reporting is a powerful tool for communicating what fundraising is achieving, both to charity boards, and to existing and potential supporters.

AI explorations: AI and Fundraising Collection

Technology is always evolving, and many charities are exploring ways to incorporate technology, in particular AI, into their day-to-day work and planning.

Giving Tuesday - how to get involved at 8 weeks to go

Giving Tuesday 2024 takes place on Tuesday 3 December - just eight weeks away! Here's how you can use Giving Tuesday to kick-start your festive fundraising with some ideas for how to get involved.

Inspiring MPs to champion charitable giving

We have created a guide for MPs on how to support charitable giving in their constituencies.