Stratcom UK
Stratcom UK is a specialist telephone fundraising, supporter engagement and consultancy agency working with charities across the UK and internationally.
We are experts in multi-channel lead-generation-to-regular-giver conversion, helping charities connect digital and other lead-generation activity with high-quality human conversations that turn interest and action into longer-term support.
Across the wider supporter journey, we deliver regular giving acquisition, welcome and stewardship, upgrades and reactivation, mid-value and legacy engagement. Our Research & Engagement services also help charities listen to and learn directly from supporters — gathering insight, testing ideas, understanding motivations and involving supporters more meaningfully in the development of campaigns, propositions and strategy.
Our approach puts supporter experience at the heart of performance. Our fundraisers are trained to have genuine, two-way conversations rather than follow rigid scripts, giving them the confidence to listen, respond and adapt to the individual supporter. We believe this delivers both a better supporter experience and stronger long-term fundraising results.
Alongside campaign delivery, our consulting and training services help charities strengthen their own fundraising. We work with teams on telephone and supporter engagement strategy, campaign and journey development, performance and quality, and provide specialist training and development for in-house fundraising teams.
Our services include telephone fundraising and engagement; multi-channel lead generation and conversion; welcome and stewardship; upgrades and reactivation; mid-value and legacy engagement; Research & Engagement; fundraising and supporter engagement consultancy; and in-house training.
Areas of Expertise:
- Consultancy
- Customer Engagement
- Direct Marketing
- Events Fundraising
- Fundraising
- Legacy Marketing
- Lottery Fundraising
- Mobile Marketing
- Telephone Fundraising
- Training
- Welcome & Stewardship Calling Services