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‘ treating donors fairly’

Knowing the rules

Some areas of fundraising are also subject to broader non-charity specific legislation, which is enforced by these regulators:

Treating Donors Fairly: Managing Vulnerabilities Within your Organisation (4-Dec-24)

This course has been designed to support fundraising professionals working directly or indirectly with those in Vulnerable Circumstances so that they can work effectively, ethically and with care.

Treating Donors Fairly: Managing Vulnerabilities Within your Organisation (13-Mar-25)

This course has been designed to support fundraising professionals working directly or indirectly with those in Vulnerable Circumstances so that they can work effectively, ethically and with care.

Introduction to Managing Vulnerabilities: On-Demand

Fundraisers need to be confident they are empowering and supporting people in vulnerable circumstances – circumstances which could, for example, significantly disadvantage or harm people because of unfair treatment, exploitation, or discrimination.

It’s time to recognise how fundraisers empower donors in vulnerable circumstances

In this blog Charlotte Sherman, Policy and Information Officer, gives some advice on the best way to work with vulnerable donors and says that it is about making sure these donors are empowered, not j...

Keeping fundraising safe

This page provides an introduction to safeguarding and provides key questions every charity should consider. It also links to further guidance.

Cost of living crisis

How can fundraisers adapt during the cost-of-living crisis?

In this blog, Policy Manager Charlotte Weatherley looks at feedback from members around the cost-of-living crisis, how it is affecting charities and what fundraisers can do to encourage giving.

Treating donors fairly

Charitable fundraising should be a positive experience for all, built on the shared values between charities and supporters. Through engaging the public in the work of charities, fundraising gives peo...

Making your fundraising legal and compliant

Fundraising is an integral part of a charity’s ability to further its charitable purposes. But fundraising can also be fraught with regulatory obstacles and challenges, especially for small charities....

Accuracy and clarity in fundraising

This short piece of guidance looks at how fundraisers can make sure their communications are clear and accurate for a wide range of audiences.

Direct mail

Direct mail is any print-based fundraising material delivered to people, including addressed mail, unaddressed (door-drops) and inserts.

Raising funds for an individual

This page provides introductory information on the ways individuals can fundraise.

Fundraising in a public place

This guidance provides an introduction to public fundraising. It looks at how individuals can carry out different forms of fundraising, with links provided to standards and helpful resources.

Fundraising during an emergency

Fundraising during an emergancy can be complicated, emotional and vitally necessary. Here is our guide on how to fundraise during a time of crisis whilst maintaining ethical, legal and sensitive stand...

Member Resource: Creating a donations acceptance and refusal policy

This guidance will look at the different steps and considerations when creating a policy and putting it into practice.

Response to Call for Information 2022

Legacies

Asking for donations without pressuring donors

How to inspire people to give without putting undue pressure on them is a fundamental question every fundraiser should regularly reflect on. This is a key area of regulation and fundraising ethics tha...

Making safeguarding an organisational priority