Knowing the rules

Governance and Compliance
Standard Content

Fundraising is regulated by the Fundraising Regulator – an independent, non-statutory body that regulates fundraising across the charitable sector in England, Wales and Northern Ireland.

They set and maintain the standards for charitable fundraising in the Code of Fundraising Practice to ensure that fundraising is legal, honest, open and respectful to the public and investigate complaints from the public about fundraising (where those complaints haven’t been resolved by the charities themselves).

Fundraising regulation in Scotland is different to the system in place within England, Wales and Northern Ireland. Fundraising by charities only registered in Scotland is subject to Scottish charity law and the Scottish system of self-regulated fundraising through the Scottish Fundraising Standards Panel.

An introduction to the Code of Fundraising Practice

While there are detailed rules to follow for each area of fundraising, it helps to remember that these rules are based on five simple principles. Good fundraising should always be legal, open, honest and respectful:

Being clear and truthful

Whether you are raising money for a charity or not, you will need to make it really clear who or what you are fundraising for. Always tell the truth and take care not to exaggerate any facts relating to beneficiaries.

Honouring your promises to supporters

If money is raised for a specific purpose, it has to be used for that purpose. This means that you will need to think carefully about what you will do if you raise more money than expected or if you fail to achieve your fundraising goals. If you think it’s likely that you may exceed your target, you may need to inform donors from the start how any excess funds will be used.

Treating the public fairly and with respect

We believe that fundraising should always be a positive experience; an action that enables the public to engage with and support the causes that really matter to them. So, always treat the public fairly and with respect, and take care never to pressurise anyone into giving, particularly those who may be considered vulnerable.

Handling donations safely and securely

Think carefully about how you will handle funds. Safe and secure donation handling is important to protect the organisation from fraud, theft or embezzlement and to assure donors that their donations and gifts are used for the purpose for which they were given. There are specific laws for how to manage public collections, bank transactions and the signatories required to access charity bank accounts. Also, make sure that you carefully consider expenditure, ensuring that fundraising costs are proportionate.

Taking responsibility for your fundraising

If you have carefully considered your fundraising decisions, ensured that you have the right approvals internally and acted in line with your organisation’s values and policies, you shouldn’t go too far wrong. Be willing to stand up for your fundraising decisions and, if something does go wrong or a complaint is received, make sure you handle any concerns promptly and sensitively.

Other regulators

Some areas of fundraising are also subject to broader non-charity specific legislation, which is enforced by these regulators:

Charity Commission for England and Wales

Charity Commission for Northern Ireland

Office of the Scottish Charity Regulator

Advertising Standards Authority

Information Commissioner’s Office

Ofcom

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