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‘ treating donors fairly’

Research round-up

Insight is the foundation of all great fundraising. We’ve brought together the latest research to help you understand how external events, shifts in donor behaviour and giving trends will inform your ...

In person face-to-face fundraising guide

This guide can help support you and your future face-to-face fundraising. Whether you are in the planning stages, or simply have not used it yet within your fundraising strategies. It will also provid...

Terms & Conditions

Equity, diversity and inclusion

Fundraisers should represent the communities they work in and the donors they work with. We want an equitable, diverse and inclusive profession where everyone is the right fit, and we’re working to br...

Chartered Institute of Fundraising Strategy

A lifetime of impact, a career in fundraising

Charities call for boost to Gift Aid_

The Chartered Institute joins coalition calling on the Government to temporarily increase the level of Gift Aid that can be claimed on donations amid pandemic fundraising shortfall.

Handling of cash and other donations

Handling and processing donations properly is crucial. This guidance page provides advice on how to do this effectively and covers five different types of payments.

Leading by example

Employees and volunteers are an integral part of what makes a work culture, but leaders have a vital part to play in defining the organisations outlook.

Smashing it!

The Scottish Conference and Awards will be held in Glasgow this September. Here, Graham Steven, Fundraising Campaigns Manager at CHAS shares his experience of being nominated for an award.

Fundraising regulation – who does what?

Why does fundraising regulation matter to all fundraisers? Well, regulation helps to create a consistent and positive experience for donors, which improves the reputation of individual charities and t...

Events Fundraising - Review and Develop your Portfolio of Events (21-Jan-26)

This course will help you develop a programme that you can manage effectively with the resources you have available, and will help you achieve more sign-ups, satisfied supporters, and the maximum amount of income.

Events Fundraising - Review and Develop your Portfolio of Events (28-Aug-25)

This course will help you develop a programme that you can manage effectively with the resources you have available, and will help you achieve more sign-ups, satisfied supporters, and the maximum amount of income.

Fundraising Convention tracks

Events Fundraising - Review and Develop your Portfolio of Events (30-Jun-26)

This course will help you develop a programme that you can manage effectively with the resources you have available, and will help you achieve more sign-ups, satisfied supporters, and the maximum amount of income.

Donor Code of Conduct

We have been working with Rogare - the Fundraising Think Tank to encourage sector-wide implementation of a Donor Code of Conduct to safeguard fundraisers from inappropriate behaviour. The first purpos...

New guide for businesses: Harnessing the social impact of Payroll Giving

We have created a guide to help businesses understand how Payroll Giving can create a positive company culture and invaluable funds for good causes.

The Creativity in Fundraising Collection

Fundraising is more than just asking for support—it’s about telling compelling stories, creating memorable experiences, and inspiring generosity. This collection is designed to help you unlock creativ...

The Policy & Regulation Collection

We know that successful fundraising isn’t just about passion and creativity, it’s also about understanding the rules that help build trust and protect your cause. So we have created this collection of...

Payment of Fundraisers

This page provides guidance of the payment of fundraisers.

In search of the supporter experience - the Holy Grail of fundraising

Mark Dibden from Signal says that charities need to ask more of their data to turn it into genuine, actionable insight that fundraising teams and agencies can mobilise behind to grow long-term value.