Independent Review

The Chartered Institute of Fundraising commissioned an Independent Review to review concerns, reports and complaints of sexual harassment not being acted upon appropriately over time by the organisation. The Independent Review will identify learnings, review the implementation of agreed actions to ensure appropriate, transparent and accessible processes are in place, and make recommendations to further improve CIOF’s strategies, trauma-informed responses, culture and safeguarding. This webpage shares the latest progress and updates about this review. 

If you’d like to talk to discuss any aspect of this review or have any questions or concerns about the issues raised, please get in touch at complaints@ciof.org.uk. 

You can also raise any issues, share feedback, or register a complaint anonymously at any time through our confidential reporting tool Talk to Spot. 

Raise an issue, submit feedback, or register a complaint anonymously at any time through our confidential reporting tool. 

Updates

Update September 2024

The Chartered Institute of Fundraising (CIOF) has released the report and findings from the Independent Review into historical allegations of sexual harassment/assault. The Chartered Institute fully accepts the findings and recommendations of JEDI Consultancy’s review. 

If you wish to view the report and findings, please email complaints@ciof.org.uk with your request. 

Update May 2026

In 2025, we continued work to strengthen how concerns and complaints are handled across the Chartered Institute of Fundraising. Following the Independent Review published in 2024, we have made substantial progress against its recommendations, including improving transparency, strengthening safeguarding processes, clarifying governance arrangements and making it easier for people to raise concerns.

We have also introduced clearer reporting routes, enhanced training and updated policies to help ensure complaints are handled fairly, sensitively and consistently.

You can read more about the progress we have made, the steps we are continuing to take, and our commitment to building a safe, respectful and professional environment in the Professional Conduct Committee Annual Report 2025.