Donor Code of Conduct

On this page, you’ll find everything you need to understand and implement a Donor Code of Conduct including answers to frequently asked questions, case studies, insights into why the DCC is needed, suggested wording for T&Cs, and the opportunity to sign the pledge committing your organisation to action.

This document brings together insights, data, and leadership perspectives on why a Donor Code of Conduct is essential for safeguarding fundraisers.

Download the Donor Code of Conduct to help make fundraisers feel safer.

This page provides some key facts and stats regarding fundraiser safety in relationships with donors, drawn mainly from the ongoing survey that the fundraising think tank Rogare is running in conjunction with the Chartered Institute, supplemented with some findings from previous studies. 

Visit our FAQ's page that addresses key questions and concerns about the Donor Code of Conduct - why it’s needed, how it works, and what it means for fundraisers and organisations alike.

See how 2 organisations are leading the way by introducing a Donor Code of Conduct.

We suggest charities also include some wording in their T&Cs for supporters who are taking part in events on behalf of their organisation - for example if someone is running the London Marathon in support of your charity, wearing your branded vest (or similar) and representing your organisation. 

This could be something along the lines of: 

“When you are wearing our organisation’s branding, you are representing our values and ethos as a charity. By wearing our branding, you are part of our values (which are XXXX) - we are confident that you will support these values, ensuring the safety and wellbeing of both our team, and other teams and volunteers taking part in these events. 

Failure to do so could result in your donation(s) being returned and you no longer being able to represent us at these events.” 

Organisations are invited to commit to implementing a Donor Code of Conduct by signing the pledge.