Code of Behaviour for Training & Events

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The Chartered Institute of Fundraising is committed to providing a welcoming and safe environment for everyone involved in any events organised by the Chartered Institute or our volunteer groups.

The Chartered Institute actively invests in and works to create cultures of reciprocal respect and will not tolerate injustice in any form (including discrimination or harassment).

Anyone who engages with the Chartered Institute who does not act fairly and ethically to support its members and community, is at risk of receiving sanctions in line with the Chartered Institute’s rules and policies.

Principles

The Chartered Institute’s safeguarding principles are:

General approach

The Code of Behaviour applies to anyone who engages with the Chartered Institute including, but not limited to, attendance at any events, training courses, National, Regional and Special Interest Group activities and conferences. The Chartered Institute is committed to implementing the Code of Behaviour.  Please carefully review the Code of Behaviour as your participation in activities through the Chartered Institute will signify that you have read, understand, and agree to abide by it.

Where there are allegations or evidence of anyone not adhering to this Code of Behaviour, the CIOF will always respond in line with the Chartered Institute’s complaints procedures. These can be found on our website [insert link].'

Action can be taken against anyone not meeting these standards, regardless of their membership status with the Chartered Institute. This can also involve engaging with relevant authorities in serious incidents.

All speakers, trainers, supporters, donors, staff, volunteers, sponsors and participants must be respectful towards others at all times.

They must maintain professional standards, uphold the safeguarding principles and refrain from improper language or conduct.

Professional conduct and language shall be reasonably determined by the Chartered Institute, supported by the guidance and advice of communities and groups with lived experience, as well as other specialists.

Speakers, trainers, supporters, donors, staff, volunteers, sponsors and participants will not engage in the following behaviours that are not tolerated by the Chartered Institute including, but not limited to:

For further information on how your information is used, how we maintain the security of your information and your rights of access to information we hold on you, please see our privacy policy.

Use of images

Before taking any photos or videos at our training and events, you need to obtain the assent of any individuals featured, explaining how they will be used. Images or videos shared on social media should not identify or feature anyone who has not given assent for this to happen.

For residential events

Respect privacy, be mindful of noise and disturbance for neighbours and/or other delegates.  Professional boundaries must be maintained at all times by those speaking or delivering training.

Sponsors and Organisational Members

If an individual employee of a sponsor or organisational member has a complaint of harassment or bullying made against them during one of our events, we will initiate relevant processes under our Complaints and Disciplinary Rules.

If a complaint is upheld, they may not be permitted to take part in any further Chartered Institute events, in addition to any other sanctions imposed.

We also require that all sponsors have systems in place to enable complaints to be made and we would assess any sponsorship arrangements in place with the company and may terminate these where appropriate.

Consequences of unacceptable behaviour

Unacceptable behaviour will not be tolerated by the CIOF. Action will be taken against anyone it can evidence or demonstrate has not adhered to this code of behaviour, regardless of their membership status with the Chartered Institute.

Participants asked to cease any types of unfair, disrespectful or harmful behaviour by the CIOF are expected to comply immediately.

If a participant engages in unacceptable behaviour, the event organisers can take reasonable actions, including expulsion from activities (with no refund) as well as banning from participation in future events.

Reporting inappropriate behaviour

If you experience harassment, bullying or discrimination of any form whilst participating in any Chartered Institute event or activity, or if you are made aware that someone else may be affected by inappropriate behaviour, you should contact the Chartered Institute. All reports will remain confidential, and investigated in accordance with the Chartered Institute’s disciplinary and complaints procedures.

Reports of any breach of this Code can be made in a number of ways:

  1. You may raise a concern or complaint with a Chartered Institute member of staff or volunteer in attendance at Chartered Institute events or training courses. Chartered Institute staff and volunteers are all trained in our Complaints procedures and will either help your themselves or refer you to the correct person.
  2. You may contact the Chartered Institute’s Head of Professional Conduct at complaints@ciof.org.uk, or by letter to: Head of Professional Conduct, Chartered Institute of Fundraising, Canopi,82 Tanner Street, LONDON, SE1 3GN
  3. You can raise a concern through our website here. If you wish, this report can be made anonymously.

All reports will be treated in confidence and investigated in accordance with the Chartered Institute’s disciplinary and complaints procedures here.

Anyone who experiences harassment may also seek help from other relevant authorities, such as the police, or other legal or support services.

All individuals who have complaints made against them will have a fair opportunity to represent themselves.

Declaration

Before booking onto, attending or participating in a Chartered Institute activity - whether virtually or in person - you must be in a position to agree to the following declaration:

In the event of a violation of this Code of Behaviour I accept that:

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