Research
Whether a charity is approaching a company or vice versa, it is important to learn as much as you can about the organisation, and to undertake a full assessment to identify why it might be inclined to support you before making an approach and setting up a partnership. The process of due diligence is as important in the charity sector as it is in the corporate sector.
- Is the company a PLC, private company or in fact neither; perhaps an unincorporated association or a partnership?
- If it is a company, does it have a parent company and who is it? Which organisations should the relationship be built with?
- Is the company financially sound? (A charity may want to take up credit references. Your auditors could offer advice here.)
- Is it a new or start up business?
- Is there a history of charitable support or charitable giving within the company? If so what was it, when was it, and was it successful? (Check with the previous charity partner if possible).
- What are the company’s motives for corporate giving?
- Do the values and ethics of the company and its subsidiaries complement those of the charity?
- Are you dealing at the right level, with the right department and is there high-level commitment to partnership with a charity?
- Is more than one level of company management committed to the partnership?
- Both the company’s and the charity’s brands should be regarded as valuable assets to protect. With this in mind, will the association enhance or damage the charity’s brand?
- The company and the charity should be equal partners, although this may not always be feasible. Both charity and company should be clear about the benefits they expect to gain from the relationship.
- Is what the charity is expected to bring to the partnership a fair exchange for what the company is offering in return?
- Will the company exercise due diligence on behalf of the charity and be responsible for all of the costs?
- What is the public's perception of the company and its brand?
Decision-making process
A policy on working with companies, agreed by the trustees, is essential for a charity to be able to engage effectively with the corporate sector. The policy should define the parameters of associations across all types of corporate and partnership activity. However this is just the first step. There needs to be a process for decision-making, including a clear delegation of responsibilities, since working with companies is the classic example of where value judgements need to be made.
All those responsible for the development of these relationships should be given specific instruction on the charity's boundaries on corporate engagement and at what point the decision-making body decides whether or not an initiative should proceed. The complexity of the issues that need to be addressed will define the process.
Communicating and marketing plans
Assuming part of the reason for going into a corporate/charity relationship is – in part - publicity, thought should be given as to how it is to be communicated externally and internally within both of the organisations. It is advisable for a communications plan to be written at an early stage that gives the necessary amount of information to the necessary amount of people. Both sets of employees should be informed about the relationship and nature of the partnership.
In the plan, the messages ought to be agreed by all concerned and adhered to. It is good practice for it to be clear what both the company and the charity do independently and what they are trying to achieve together. Communications to the public and customers should always include the aims of the partnership and what the relationship is about.
It is important that each party respects the other's branding guidelines, and that both parties agree the final procedure for press releases and media liaison, being aware of each other's needs and timescales.