We approach safeguarding with three key principles in mind.

They are:

  • Do no harm first. The Chartered Institute and the profession has to be a place where everyone is safe.
  • Believe all those who come forward. Make it safe, simple and supportive if people disclose. Make that process a fair and balanced one.
  • Listen, learn and work to share progress openly, honestly and transparently. We know that this is vital to rebuild trust and also to create systemic change.

 

How to make a complaint

We understand that addressing complaints and concerns is crucial to maintaining a safe and inclusive environment.

All the information about how to raise concerns and make a complaint can be found here. 

Further resources
Further resources
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