We approach safeguarding with three key principles in mind.
They are:
- Do no harm first. The Chartered Institute and the profession has to be a place where everyone is safe.
- Believe all those who come forward. Make it safe, simple and supportive if people disclose. Make that process a fair and balanced one.
- Listen, learn and work to share progress openly, honestly and transparently. We know that this is vital to rebuild trust and also to create systemic change.
How to make a complaint
We understand that addressing complaints and concerns is crucial to maintaining a safe and inclusive environment.
All the information about how to raise concerns and make a complaint can be found here.