The Knowledge Hub drives insight and delivers impact for organisational members with on-demand video resources, exclusively for organisational members and their fundraising teams.

All the topics below are available to watch on-demand at a time that suits you. Each topic is broken down into short modules, so that you can progress at your own pace. The presenters of these videos are all experts in these areas and have many years of experience working in the fundraising sector.

If you'd like access to these resources, join the CIOF as an organisational member. 
Discover the topics available to explore now on the Knowledge Hub:
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Responsible AI for Fundraising

Empower fundraisers and communications professionals — regardless of AI experience — with the knowledge to use AI wisely and ethically. Enhance donor engagement, streamline operations and drive greater impact for your cause.

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Introduction to Fundraising Ethics

Designed for all fundraisers, this video series builds a broader, deeper understanding of fundraising ethics — leading to better, more consistent decision making in your professional practice.

Data Literacy for Fundraisers

Demystify data concepts and develop a data-driven mindset. This topic equips you with practical tools to make informed decisions, tell compelling stories and drive greater impact in your communities.

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Introduction to Managing Vulnerabilities

Build confidence in supporting people in vulnerable circumstances. This conversational video helps fundraisers work effectively, ethically and with care — whether engaging directly or indirectly with those who may face exploitation or disadvantage.

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Supporter Experience Research - Insights and Actions for Fundraisers

Proven research shows that improving supporter experience drives long-term fundraising success. Drawing on About Loyalty's landmark study, this resource helps charities understand supporter feelings, grow loyalty and increase income.

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Building a Fundraising Ready Organisation

This resources is aimed at organisations new to fundraising, those branching out into new areas of fundraising, and groups transitioning from statutory to voluntary funding sources.

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Ethical Recruitment of Fundraisers

Challenge outdated hiring practices with a values-based approach. Covering pay transparency, inclusive job design and unconscious bias, this course equips you to recruit mission-aligned fundraisers who strengthen your team and reputation.

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Forecasting for Fundraising - Building a Sustainable Future

Specialist tips from Fundraising Convention 2025 on building forecasting models for data-driven decision making. Contributors share hard-won experience managing the complexity of modelling projects and aligning data with your organisation's biggest strategic priorities.

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