FAQs

We look forward to welcoming you to this year's Fundraising Convention. We’ve been listening to our members and previous attendees and know that you want Convention to be of high quality, accessible and affordable. 

Attendees will have access to over 100 top quality sessions from the best speakers in fundraising, selected by fundraisers themselves.

We’ve ensured that the sessions respond to the rapidly changing climate in which fundraisers at all levels are operating.

We know that during this pandemic, fundraisers are having vastly different experiences. This is not just a three-day event. It is a professional development opportunity that will become an invaluable source of information and connections to help you in your fundraising role over the coming months. 

This includes shared expertise on the topics that matter now, as well as horizon-scanning sessions that will offer invaluable insights for your future planning. 

There will also be ample opportunities for you to network with others in the sector at the time that you need it most, enabling you to access the support you need. 

Ticket Prices 

Ticket prices have been frozen at 2019 levels. We are aware that rising living costs are affecting us all. In addition, a generous 20% early bird discount will apply to all ticket options if you purchase by May 6. After this, standard ticket rates apply. 

In addition, we have introduced new discounted ticket options to make the event more affordable and accessible to the Fundraising community than ever before. This includes a brand-new small charity rate, and all member types will benefit from the same discounted pricing structure for the first time. 

The Chartered Institute is a registered charity whose purpose is to equip fundraisers and fundraising charities. All our conferences, events and training are part of us delivering that core purpose. We are running Fundraising Convention based on breaking even. This is not a profit-making activity for the Chartered Institute, and we see this as an opportunity to bring the fundraising community together to learn, connect and improve their performance. This will further help us all to deliver excellent fundraising for a better world. 

It’s easy to buy a ticket for the event. We have also taken the decision to absorb all booking site fees to make it more affordable for you and your teams. 

A tailored, easy to use online event platform will be available to all delegates to allow you to plan your time, access resources and connect with other fundraisers. 

Bulk ticket discounts between 5% and 10% will be available when purchasing 5 or more tickets. Contact us directly to find out more: convention@ciof.org.uk

Bursaries 

We are offering bursaries through:

  1. our regional, national, and special interest groups - more information to come very soon, watch out for emails or on social media
  2. our RAISE arts and culture programme - more information to come very soon, watch out for emails or on social media
  3. for small charities with an annual income under £1million.  

Location 

How are you involving and reaching out to fundraisers across the UK? 

This year we are testing an approach that allows for both an in-person event in the summer and a dedicated virtual on-demand event later in the year. This way we can curate the best experience for attendees to suit each format. More details of the virtual event will be confirmed in the future, but we’re delighted to offer all in-person delegates access to the virtual event free of charge to add further value and the opportunity to consolidate their learning, while also offering new and bespoke sessions for delegates who will join virtually.

We continue to work closely with our group volunteers to understand the needs of UK fundraisers. We fund regional, national and special interest conferences, webinars and networking, equipping fundraisers with the tools to improve their fundraising activity. We also bring fundraisers together in accessible locations to facilitate professional development, online training and qualification opportunities 

Where will Fundraising Convention be hosted in the future? 

We’ll always listen to our members and delegates to find out what they want from Fundraising Convention, including where and how it is hosted. We’re open to alternative ways of providing learning and support. We will be reviewing what we offer for future years so that it continues to provide valuable opportunities to network, share and learn. 

What provision is being made to give access to those who can’t get to London this year? 

We are testing an approach that allows for both an in-person event in the summer and a dedicated virtual on-demand event later in the year. That will enable us to curate the best experience for attendees to suit delegates. Details of the virtual event will be confirmed in the future, but we’re delighted to offer all in-person delegates access to the virtual event free of charge to add further value, while also offering new and bespoke sessions for delegates who will join virtually. 

What is special about Fundraising Convention? 

We’ve structured this year’s event to give you options. The choice to glean content from a range of specialisms to broaden your exposure to multiple areas of fundraising, or the option to pick one single topic to learn and practice in a set period with focus and intensity. We’ve also curated sessions that appear on more than one day so that you don’t miss out if there’s a clash.

Highlights 

  • Over 80 sessions and eight tracks of specialist learning for you to choose from
  • Programme for all levels of fundraising
  • Sessions dedicated to your expertise/ level of experience 
  • Hear from speakers from outside the sector 
  • Excellent value for money for members and non-members
  • Our speakers are volunteers sharing their knowledge and experience
  • Priced to ensure access to all

What are the key benefits of attending? 

  • Learn and share best practice
  • Discover the latest trends from across the sector
  • See and hear examples of innovation happening across the sector
  • Gain ideas to advance your organisation/charity
  • Find ways to progress your career
  • Get advice and guidance from experts
  • Improve the way you work and discover efficiencies
  • Network, interact and connect with like-minded fundraisers

Is food and drink provided as part of the ticket price? 

Yes – pastries with tea/coffee for breakfast, plus lunch, and afternoon tea/coffee. Complimentary drinks during facilitated networking will also be available. 

There will be several water filling points around the venue, if any point you need assistance locating your nearest one please refer to a member of staff or volunteer.

Costs 

How have you agreed on ticket prices? 

  • Ticket prices have been frozen at 2019 levels.
  • In addition, a generous 20% early bird discount will apply to all ticket options if you purchase by May 6, and there are group booking discounts too.
  • We’re absorbing all event booking fees
  • Introduction of a new ticket rate which offers the largest discount for small charities
  • A small charity bursary scheme is available
  • Subsidized tickets to allow our amazing volunteers to attend at a specially reduced rate

What discounts are available for members of the Chartered Institute? 

  • All members will get a substantial 20% discount on non-member ticket prices plus a further 20% discount if purchased during the early bird period 

  • The event is being run to break even 

Are you offering bursaries? On what basis? 

We’ve included features that will reduce the barriers posed by cost: 

  • The introduction of a new ticket rate which offers the largest discount for small charities 

  • A small charity bursary scheme

  • Subsidised tickets to allow our amazing volunteers to attend at a specially reduced rate 

  • Bulk purchases will attract a further discount, starting from a lower threshold of ticket sales 

  • In addition, some of our regional, national and special interest Groups will offer bursaries to increase the diversity of our attendees and to increase accessibility for those who might not otherwise be able to benefit from the fresh, high-quality content that you’ve come to expect from Fundraising Convention

Are you passing booking fees onto delegates? 

We are absorbing booking fees to help remove barriers to attendance. 

Volunteers 

How are group volunteers being recognised? 

So that as many of our volunteers as possible can attend we have a special volunteer rate available. In addition to the volunteer rate above we are also offering two complimentary tickets to each Chartered Institute volunteer committee, to attend all three days of Fundraising Convention. 

Why do you have a separate team of Fundraising Convention volunteers? 

We recruit a dedicated team of volunteers to ensure the smooth running of the event this includes signposting, providing guidance and support, registering and vetting attendees, supporting speakers, being on hand during sessions, and setting up / breaking down the event 

Why do you have a Convention Board? Who are they? 

The Board is made up of committed professional fundraisers who have volunteered their time to source content for the event which meets a range of needs and helps drive sector learning and development forward. View the Convention Board here: Chartered Institute of Fundraising - Convention Board (ciof.org.uk) 

Diversity 

What’s your stance on paying speakers? 

Our purpose is to enable members to fundraise better. Fundraising Convention is part of us delivering that core purpose, and we run the event as cost-effectively as possible to ensure it is good value for our members and so that we can continue to support fundraisers and fundraising charities around the UK. The Chartered Institute of Fundraising is a charity itself and we work on a peer-to-peer learning model. Accessibility is a core principle of our event delivery, and we are conscious that we want to have representation of the broad spectrum of people within the fundraising community and place value in hearing from third parties that can provide insight to our members. As a result, we work to ensure we have diverse speakers at the event and aim to be transparent and fair in how we engage with speakers. In exceptional circumstances and to ensure that everyone has an equal opportunity to speak at our events, a nominal fee may be offered to certain speakers. 

What have you put in place to ensure that we hear from diverse voices?

There is no perfect mix of speakers or a simple benchmark for diversity. However, we always aim to ensure that the total mix of speakers at our events are: 

  • From more than one gender
  • From different racial backgrounds
  • From various parts of the UK / world
  • From various sizes of charities
  • From various causes
  • From different stages in their journey as a fundraiser

Safeguarding 

What are you doing to enhance the safety of attendees? 

Updated and new safeguarding processes and procedures have been embedded. All participants will commit to the updated Code of Behaviour at Training and Events, central screening process will ensure that anyone who has been suspended or expelled due to an investigation cannot participate. Further training has been provided for staff, volunteers and trustees to ensure that everyone understands how to manage, record and act on any concerns or complaints. 

Read more about how we are making Fundraising Convention safe and inclusive

Programme 

There are 2 sessions that I want to attend at the same time, will you be repeating any sessions? 
 
We have scheduled the Convention so that each of our tracks is discussing important topics within their area across the 3 days. If you’re interested in following one area of fundraising you will be able to follow that track throughout Fundraising Convention and develop a complete understanding of this aspect of fundraising. We do understand that whatever your area of interest, there will be crossovers with different tracks. Unfortunately, there may be some clashes with other sessions that you want to attend and whilst we won’t be repeating any sessions, we will be adding resources to a session for all delegates to use and we encourage delegates to use the event app to connect with other delegates and even speakers to better understand any sessions that you attended or to ask about sessions that you couldn’t. 
 

I am buying a ticket for one day and there are sessions on other days that I'm interested in. Can I use my 1-day ticket to select individual sessions on other days? 

No. 

How are sessions selected? 
 
Fundraising Convention is for fundraisers by fundraisers. We opened a call for Fundraising Convention committee members to join our board and curate this year’s event and we have always been incredibly supported by our committee members who each run one of our 8 tracks. Speaker applications closed at the end of February and alongside their regular jobs in the fundraising sector, our committee members have worked hard to build a series of panels, talks and presentations that represent the best practice and important innovations in the sector. 

Awards 

Are you running the Fundraising Awards this year?
 
No. This year we are not running the National Fundraising Awards. We are using this year’s Convention to celebrate the sector. We are concentrating on different ways to recognise those who are achieving great things without formally handing out awards. We’ll be looking to bring back the awards in 2023. 

Bookings

If I book a place at Fundraising Convention, but later find out I am unable to attend, can someone take my place?

Yes.

The value of your booking will be transferred to the person taking your place. Please note, if a higher rate is applicable to the substitute attendee (for example due to member status), the difference will apply and will need to be paid prior to the live event. The request to make changes to your booking should be made in writing. Please email convention@ciof.org.uk at least 2 working days prior to the event to action this. Delegates will be signed in each day and any attendees found trying to access the event using another delegate’s access without going through official procedures, will have access removed for themselves and the ticket holder.

If I book a place at Fundraising Convention can I share my ticket with a colleague?

No. If you wish to substitute yourself if you can no longer attend the event or part of the event, then please contact the team: convention@ciof.org.uk at least 2 working days before the start of the Fundraising Convention. All attendees have to agree to our Code of Behaviour prior to attending and must know the details of all speakers, suppliers and attendees to ensure that our Safeguarding practices are maintained.

I am not an Individual Member of the Chartered Institute but my organisation is; do I qualify for a discount?

Yes, all membership levels will be able to purchase a ticket at the same discounted rate. All bundle bookings will have an additional discount on each ticket and should be made through bookings@ciof.org.uk. With bundle bookings of 5 or more they include one complimentary ‘Director’s pass’.

I am not an Individual Member of the Chartered Institute but would like to become one; could I then qualify for a discount?

Yes.

You can purchase one years' membership with your ticket. You will receive the Individual Membership discount to the ticket price and also get a 19% discount on your Membership plus the £25 joining fee waived.
Visit our website for more information on the benefits of becoming a member.

How late can I book?

Payment must be received prior to attendance at Fundraising Convention and within 30 days of receipt of invoice. After 3 June, payment can only be made by credit card unless a same day BACS payment is possible. Payment can also be made on the door, if you pay by card through Eventbrite. The team will add your access to the event portal upon confirmation of purchase via email from Eventbrite.

What is the cancellation policy for bookings?

In line with the terms and conditions for all Chartered Institute training and events, no refunds or credits will be made for cancellations received after 6 June 2022. All cancellations must be received in writing by email to convention@ciof.org.uk. Please refer to the Booking Terms and Conditions for any exceptions to this rule.

What is the booking fee?

No, we absorbed the booking fee into our processing costs to keep prices as low as possible for attendees.